Returns and refunds

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If something you bought is faulty, contact us with your order number and we'll arrange a repair, replacement or refund.

If you've changed your mind, contact us within 14 days of delivery. Change-of-mind returns must be unused and in their original packaging, and return postage is paid by you.